1. Information on the Data Controller
This clarification text has been prepared by ELM Döküm Makinaları (“ELM”) in order to inform the relevant persons about the procedures and principles regarding the processing of personal data in accordance with the Personal Data Protection Law No. 6698 (“KVKK”).
Address: Konya 5th Organised Industrial Zone Aşağıpınarbaşı Mah. 523 Nolu Sk. No:4 Selçuklu / Konya / TURKEY
Telephone: +90 332 239 11 42 - +90 542 784 64 42
E-mail: info@elmdokum.com.tr
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2. Processed Personal Data
ELM may process the following personal data within the scope of its website, communication channels and business processes:
- Identity details (name, surname)
- Contact details (telephone number, e-mail address, address information)
- Company information (company name, title, position)
- Request and message contents
- IP address, log records and site usage information
- User data obtained through cookies
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3. Purposes of Processing Personal Data
The personal data collected are processed for the following purposes within the framework of the conditions specified in Articles 5 and 6 of the KVKK:
- Responding to contact requests
- Providing information on products and services
- Execution of offer, demand and sales processes
- Managing customer relations and satisfaction processes
- Fulfilment of legal obligations
- Improving website performance and user experience
- Execution of information security processes
4. Method and Legal Grounds for Collection of Personal Data
Personal data;
- Contact forms on the website
- E-mail, telephone and other communication channels
- Cookies and similar technologies
through automatic or partially automatic means.
Data;
- Obtaining explicit consent,
- It is directly related to the conclusion or performance of a contract,
- Fulfilment of legal obligations,
- Committed within the scope of legitimate interest
are processed on the basis of legal grounds.
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5. Transfer of Personal Data
Your personal data;
- Authorised public institutions and organisations within the scope of legal obligations,
- Technical infrastructure and information service providers,
It can be transferred in accordance with KVKK and by taking necessary security measures. Apart from this, it is not shared with third parties.
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6. Retention Period of Personal Data
Personal data are stored for the periods stipulated in the relevant legislation or for the period required by the purpose of processing. In case the period expires, the data is deleted, destroyed or anonymised.
7. Rights of the Relevant Person
Relevant persons in accordance with Article 11 of the KVKK;
- To learn whether their personal data is being processed or not,
- If processed, to request information about it,
- Learning whether it is used for its intended purpose,
- Request correction of incomplete or incorrectly processed data,
- Request deletion or destruction in case of unlawful processing,
- To know the third parties to whom the processed data are transferred,
- Do not object to processing,
- To claim compensation in case of damage
rights.
In order to exercise these rights, you can submit your requests in writing or via info@elmdokum.com.tr.
8. What is a Cookie?
Cookies are small text files placed in your browser by the websites you visit. It allows the website to work more efficiently and improve the user experience.
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9. Types of Cookies Used
The following types of cookies are used on the ELM website:
Mandatory Cookies
It is necessary for the website to fulfil its basic functions.
Performance and Analytical Cookies
It is used to analyse site traffic and improve performance.
Functional Cookies
Personalised experience by remembering user preferences.
10. Managing Cookies
You can accept, reject or delete cookies by changing your browser settings. However, disabling some cookies may cause some functions of the website not to function properly.
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11. Policy Updates
ELM reserves the right to update this KVKK and Cookie Policy in accordance with the applicable legislation. The updated text is always published on the website.